Capella adapter - Troubleshooting
Table of Contents
Error Messages
Errors that could occur during the execution of the Capella adapter are reported in the log file of the Capella adapter located at the root of your Capella installation in a folder called “logs” and visible in the standard “Error log” window in Capella.
Error Conditions
In the case of the Hub session cease to live, for example if the server is not responding, or the connection dropped, the attempted transfers will fail, and you will see a notification in the status bar.
Recover Runs
If the E-TM-10-25 server is not responding, you will notice it when attempting transfer in this direction or if you try to refresh the session. You might want to reconnect to the COMET® server the way you connect the first time. If there is any pending transfer to E-TM-10-25, you can attempt them, but you will most likely have to cancel the transfer is any error are raised.
In the case where a transfer fails, the defined mapping is lost if the mapped elements have never been transferred. After transferring some mapped elements and if no mapping configuration were loaded or created before. It is still possible to save the mapping by means of creating a new mapping configuration and letting the adapter add the mapped element to the configuration. It also possible to create a new mapping configuration to clear the current mapped elements.