Step 3D adapter - Troubleshooting

Table of Contents

  1. Error Conditions
  2. Recover Runs
  3. Error Messages

Error Conditions

Any un-expected runtime error will be displayed as an exception message. In case of a fatal error, the execution will be aborted. As usual, the exit code of the application has a value of 0 (zero) for Normal Termination or any different value in case of error.

Recover Runs

The restart of the application will keep saved used preferences (e.g. recent STEP files, saved server addresses). No other data will be recovered (for example, the pending mappings which has not been transferred to the Hub will be lost). If the E-TM-10-25 server is not responding, you will notice it when attempting transfer in this direction or if you try to refresh the session. You might want to reconnect to the CDP4 server the way you connect the first time. If there is any pending transfer to E-TM-10-25, you can attempt them, but you will most likely have to cancel the transfer if any errors are raised.

Error Messages

Except for fatal error that close directly the application, some error/warning/information messages can appear as popup windows (a complete log system based on local files is on progress). The aim of these messages consists in helping the user in his task. Note that to ensure that the interface stays user-friendly, the messages are built self-consistent as much as possible.